The employees do good work, are easy to work with and it is convenient for us. Keep up the good work.
Did an awesome job, everything was done quickly, looks awesome and the replaced part works great.
This is a wonderful place to shop for vehicles! Sherry was kind and patient in helping me get my new vehicle. Seth went above and beyond to help me get better financing compared to my local bank! And Sean is just a stallion of a salesman with a great attitude and brings a feeling of ease to the car buying process. I would definitely recommend going out of your way to shop here!
Had a small issue that has been resolved although it took a while to do so, it has been resolved. The process of buy the new GMC was great and without any issues
We have purchased several vehicles from Kemna and Kevin has been our salesperson for most of those. Kevin listened carefully to our vehicle requests and was knowledgeable and informative about the vehicles available. Following the sale, Kevin was extremely patient in assisting to set up the computer aspects of the car and offered follow-up to any questions or concerns that we have. We are very pleased with the customer service we receive at Kemna Auto.
This dealership was super helpful. We found the perfect vehicle for our family. The guy that helped me through the whole process was very informative, super nice, and all around the best salesman I've met! The entire staff was super great with my small children running around. Will be back when it's time for a new vehicle!
This dealership has the best staff I've ever done business with. They are helpful, caring, and are always looking out for the customer. They are a community focused business and I really appreciate that about them!!
i found the experience to be enjoyable and comfortable. everyone was very nice and not pushy i was given the information i needed and wanted
I was very pleased and always have been with their service. I recently had an upgrade installed to correlate with Android Auto and they were so very proficient and explained the workings to me after it was installed. I really like it. They are tops for service and courtesy.
I had bought my 2013 Silverado down in Algona back in 2013 (My mom and dad had purchased their new car in 2010 at the Kemna dealership in Fort Dodge, IA and they had a great experience with them). Since then, I have moved back to southern Minnesota and live about 2 hours from Algona. Even though there are other GM dealerships around my town here in Minnesota, I still like going back to Kemna's in Algona. Why you ask that I drive 2 hours for service, plain and simple, the service at Kemna's is just plain great. They have always answered my ...
I had the most satisfying car buying experience of my life last month purchasing a twenty year old classic sports car from the major new and used car dealership of Kemna Auto Group located in both Algona and Fort Dodge, Iowa. Being located in Florida, I made this delicate purchase at 1,600 miles distance from their firm and trusted their Fort Dodge Internet Director Tom Bolton and their Algona Sales Director Tom Kemna to properly represent the exact condition of the low mileage auto I was buying from them. These gentlemen provided me with every assurance I would not be disappointed ...
Kemna Auto Center is a great dealership. The friendliness of the staff is out of this world. Our salesman went out of his way to please us. This is our second purchase at Kemna Auto Center, and I have the feeling we'll be back.
I was driving a car with pretty much no room for cargo. I got t drive several SUV and made my decision. This is the first car I've bought on my home, since my husband passed away. I felt very comfortable and my concerns were answered and met. Jane Frankl
staff was real freindly from the time i waalked in to the time we picked up the pickup truck I was reallyhappy with the fine serivice received
I have purchased and/or leased several vehicles over the past 15 years from Kemna's and have always been very satisfied. Stacey Carlson does a great job looking for the vehicle I want and is very prompt in keeping me up to date during the entire process. My most recent purchase was a 2002 Corvette. Stacey made several phone calls searching for the perfect Corvette and was able to find it from a dealer in Illinois. The car is amazing and I am very pleased. This was the first Corvette I have purchased and Stacey took the time to explain every ...
Great customer service, could not be happier with the overall experience. Everyone was so kind and explain so well what was wrong with the car and what needed to be done to fix it. Would recommend Kemna's for any problems with a persons car.
The building is very spacious, clean and easy to get around. The staff are friendly, knowledgable with a hometown feeling. It was a positive experience.
David saw that I wasn't happy with my local dealer and asked if he could help. I wasn't sure he would really be able to since he was so far away from where I live, but I was wrong. He said they would locate the exact car that I wanted and would deliver it to me directly. He and the staff that I dealt with at Kemna were amazing, the best service I have ever received from a car dealer. Sean drove my car five hours to deliver me the perfect car. They were awesome and I will ...
Had a great experience dealing with Kemna. I had my 5 year old Ben along with me when we purchased our truck. While we were doing the paper work it was time to eat dinner so Dave asked us what we would like to eat. Ben of course wanted a happy meal. That afternoon when Bens big brother got home I asked Ben if he had told big brother what we did today. Bens only response....We got to eat McDonalds, the car sales guy got it for us! Never mentioned the fact that we got a new truck. Ben also ...
Everything went very smooth. Preston did a great job with helping me and showing the features that were on the car. It was very pleasent to work with every body that works at Kemna's.
I consider Sean a friend of mine. i have purchased several vehicles from him in the past few years. He has always been glad to bring the truck down for me to see and then to deliver it when the deal was done. any requests i have had were always handled very well.
I have no concerns and highly recommend Kemna. They are exceptional in all areas. If I HAD to complain, it would be that...if the receptionist is going to ask who is calling before she transfers the call, then she needs to tell the party who is calling. Otherwise, what's the point?
This is the third car we have purchased from Kemnas. The Service Manager, Bob Snyder has continually gone above and beyond to meet our needs.
We have been customers of Kemna Auto in Algona, Ia. for many years. We have been very satisfied with their sales and service. We have an awesome new car that we purchased from Sean just recently and hope to enjoy the pleasure of it for years to come. Nancy Kellner
Kemna, I liked the two salesmen i worked with they were very helpful in finding the right vehicle to fit what we needed. My wife is very particular and they nailed it for her. They also used all the rebates and deals to make the best financial deal that worked for us. It took some time but they told me to be patient and we were happy we waited for the right deal. Thanks to Tom and Sean for your personal attention. Loren
I had a blower motor go out in my Pontaic Grand Am last August. Kemna's replaced it along with several other parts. Then in December it quit working. I brought it back and the blower motor was covered under parts warranty, however they said the switch was quite corroded, why it wasn't replaced earlier, I don't know. The morning I went to pick up my car, naturally I tried the fan right away, and it didn't work. So I went back in and they said they would look at it right away and they did. It ...
I have bought several cars from this dealership and have been always treated very well. The knowledge of their products is excellent. I would recommend this dealership.
I find the employees kind, considerate and friendly as well as trustworthy. I enjoy the fact that they take time to solve my problems and complete my needs.
i deal with all of the employees pretty much out there at Kemans!! They do an excellent job!! They all are deservent of a raise!! They continue to do there jobs and make the owner money!! He should be very proud of them!! Thankyou!!
Great job guys! I was happy that my van was able to be fixed so soon. The staff at Kemna's Auto always puts me in a good mood. I always see smiles on the employes faces. The way they treat me makes me feel like they really do care, and that my business is important to them. My vehicle is very important to me. Keep up the good work! Happy Customer!! John Steier P.S. Show room looks great!
Mentioned to Shawn that I was interested in a small Buick I saw on the lot. He brought a couple different ones to my place of business and let me drive them. A small white Buick Regal came in and he let me drive it over the weekend. I loved it and bought it on Monday. Just what I wanted. I am very happy with this car. Just the right amount of extras--not too many I don't need.
The personal touch the Kemna dealership gives to it customers is second to none! The fact that the sale doesn't end with the sale means alot to me!
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